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- Re: Window 10 Update KB5006670 – Cannot connect to internet

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10-24-2021 10:06 AM
Hello All,
Just after installing Window 10 Update KB5006670 on Oct 16, I was not able to access the Internet. I have performed the steps below to solve the issue:
- Uninstalled two window updates installed on Oct-16
- Performed a system restore by selecting a date before the updates
- Uninstalled the wireless driver and clicked on Action > Scan for hardware changes
However, can you please advise if I should re-install the windows updates - PFA screenshot?
Thanks
Bernard
10-24-2021 01:11 PM
@Bernard_T wrote:... However, can you please advise if I should re-install the windows updates - PFA screenshot?
Why not ? It is much better to ask Microsoft, HP does not own Windows products. The note indicates you have to install all 3:
Regards.
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10-25-2021 07:24 AM - edited 10-25-2021 07:34 AM
Hello Banhien,
Thank you for your reply.
I installed the 3 updates and it went fine as I did not face any issue in internet connection.
However, may I ask if these Windows updates include drivers updates (for e.g. for Wireless and Ethernet Devices) ?
Best Regards,
Bernard
10-25-2021 12:59 PM
@Bernard_T wrote:.. However, may I ask if these Windows updates include drivers updates (for e.g. for Wireless and Ethernet Devices) ?
Normally no, but Windows updates now may include drivers from other vendors.
Regards.
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