• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-12-2022 06:25 PM

HP Recommended
Product: HP ProBook 450 G7 Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

Hi ,

I CANT FIND BLUETOOTH DRIVER FOR MY NOTEBOOK .  Tried updating in Device manager but nothing has changed and that yellow triangle is appearing in front of Bluetooth driver , I am not very technical person but have tried everything from uninstalling to enable disable to software update - there is some error also coming says code 10 error .

Would appreciate if I can be given directions to fix this issue .

 

Regards

Category:
1 REPLY 1

‎02-12-2022 06:35 PM

HP Recommended

Hi:

 

What model wifi adapter does your notebook come with?

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

 

There is a good chance that there are no W8.1 drivers for several devices because your notebook is only supported for W10 and W11 by HP, and I recommend that unless there is a specific reason you need to have W8.1 installed, that you upgrade the PC for free to W10 by clicking on the blue Update Now button at the link below.

 

Download Windows 10 (microsoft.com)

 

That way all of your notebook's hardware will have drivers.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.