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- Windows 10 Showing Large amount of Hardware Reserved RAM

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09-03-2019 02:56 PM
I bought a new HP Envy x360 13.3" today, and have set it up.
All is well, except is it showing that there is just 5.91GB of usuable RAM (rather than 8GB). In task manager, it says that 2.1GB is 'Hardware Reserved'. Why is this? Should it be like this? How do I decrease the amount?
I've seen the other forum posts but do not seem able to rectify this issue. I've tried the msconfig trick which didn't work either.
Thanks in advance
Alfie
Supporting screenshots:
09-06-2019 03:16 PM
Hardware reserved memory is reserved for the use by the BIOS and some drivers for other peripherals.
I would suggest you Run Memory Diagnostic Tool and check if it helps.
a) Press“Windows Logo” and “W” keys on the keyboard to open the “Settings” search bar.
b) Type “Diagnose your computer’s memory problem” in the search bar and press “Enter” key on the keyboard.
c) Follow the on-screen instructions to run it.
Keep me posted with the test results.
Have a great day!
Cheers 🙂
Raj1788
I am an HP Employee
09-07-2019 03:31 PM
All system and application programs reserve memory either at startup or during the course of operation. Memory is reserved for inputting data, additional software instructions.
(Graphics card performance are self-managed by the system)
High hardware reserved RAM is usually related to BIOS, I did find a third party video this should be useful for you.
Note: this is a third party youtube video, please don't click on an advertisement.
Click here: https://www.youtube.com/watch?v=oFK2eB51_Ss
Hope this helps you!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee