Windows 10 compatibility

[Richard852]

Hi - I'm thinking of upgrading to Windows 10 on my EliteBook Folio 9470m with Intel Core i5 and 4GB installed memory.  Is this possible? and how do I do it please?

I also use a MFP M175nw LaserJet printer.  Is this also ok for Windows 10, and do I need to do anything for it to work ok?

This non-expert would be grateful for help!

[Paul_Tikkanen]

Hi:

There is an incomplete set of W10 drivers on the support page for the 9470m.

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-folio-9470m-ultrabook/5271146

After the upgrade, the sound may not work, with possibly no resolution, and the wifi may not work either.

I certainly would not pay to upgrade to W10 considering the gamble.

However if you have a way to reinstall W7 and want to experiment, you may still be able to get the W10 upgrade for free by reading the info at the link below.

https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/

You can get the upgrade to W10 by clicking on the blue Update Now button at the link below.

If you are asked to enter a product key during the upgrade process, select the 'I don't have a product key' option.

https://www.microsoft.com/en-us/software-download/windows10

If you don't delete any files after the upgrade, you should have 30 days to go back to W7.

I can't answer your question regarding the printer working on W10, and suggest you post that question on the Laser Printers support section...

https://h30434.www3.hp.com/t5/LaserJet-Printing/bd-p/Install

[Richard852]

Many thanks Paul!  In light of the risks you mention I think I'll stick with the Windows 7 until the lack of Microsoft support becomes problematic, and then invest in a new laptop.

[Paul_Tikkanen · Accepted solution]

You're very welcome.