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    Fix Windows 10 Update Issues

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Message 1 of 10
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Solved!

Windows 10 driver for: acpi ven_asd&dev_0001

HP Recommended
HP 15-f085wm
Microsoft Windows 10 (64-bit)

I recently upgraded my HP 15-f085wm laptop to windows 10.

I have an Unknown device: acpi ven_asd&dev_0001 and I'm unable to locate drivers for it.

 

Can someone point me in the right direction please?

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Message 2 of 10
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HP Recommended

Thank you for visiting the HP Support Forums and Welcome.
Please download the following file, unzip it

http://h30434.www3.hp.com/psg/attachments/psg/Hardware/120364/1/AMD%20VEN_ASD&DEV_0001.zip

Steps:

Go to Device Manager, select the missing device needing driver above.
Click on the driver tab.
Click on Update Driver.
Select the Browse my computer for driver
Select the above driver folder (after unzipped).


#hpexpertday

Regards;
Debashish
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.

 

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Hi,

 

Please download the following file, unzip it (remember where):

 

 http://h30434.www3.hp.com/psg/attachments/psg/Hardware/120364/1/AMD%20VEN_ASD&DEV_0001.zip

 

then

 

  • Go to Device Manager, select the missing device needing driver above.
    Click on the driver tab. 
  • Click on Update Driver. 
  • Select the Browse my computer for driver
  • Select the above driver folder (after unzipped).
Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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Message 4 of 10
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Hi:

 

I believe you need this one...For W8.1 & W10.

 

The other files posted were for W7 & W8.

 

Follow the same instructions to install it that were previously posted.

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Message 5 of 10
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Thanks Paul!

You were the only one who actually read/understood what I needed.

 

Worked like a charm.

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You're very welcome.

 

The other two forum members understood what you needed.

 

I'm sure they just didn't know there was a different driver required for W8.1/W10.

 

If you look inside the setup.inf files of both drivers, you can hardly tell the difference in why the ones they posted didn't work.

 

At least I couldn't.

 

BTW, I am pretty sure that they found those drivers from one of my other replies requesting drivers for that ID from forum members that were also missing that device driver.  :generic:

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Message 7 of 10
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Hello Paul, im looking for the same driver for W10 (PC 5CD5045JLX), but by reading the releasenote of the link u posted i saw this :

 

3. Supported Operating Systems
==============================

Win8 & win8.1, 32-bit and 64-bit.

 

Is that really ok for my Windows 10 ?

 

Thank you

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Hi, @CarolineAdn :

 

Yes, that file is good for W10 as well.

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THANK YOU SO MUCH .... I tried the others as did the other person ... YOUR SOLUTION worked FIRST TIME ... TY TY TY

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You're very welcome, @ZsaZsa369

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