Windows 10 update 1903

[Micheleb1994]

The final installation with reboot of pc arrives to 60% and interrupts, it says error and cancels the process.

Is it possible to fix the problem?

I also tried with Microsoft MediaCreationtool1903 but had the same result.

[The_Fossette]

@Micheleb1994,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are facing issues upgrading your computer to Windows 1903 version.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you download and run the Windows update troubleshooter from the below link and it will automatically fix all the Windows update related issues.

https://support.microsoft.com/en-in/help/4027322/windows-update-troubleshooter

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Micheleb1994]

Thank you for your help! I did exactly what you told me, I've to say that the pc doesn't download anymore the update 1903 (which was doing all time without installing it properly), however troubleshooter says that there is one problem when I run it, says: '' found a potential error in windows update database'' and says that I need to solve it.

Thank you for your kindness.

[sandytechy20]

@Micheleb1994

Create a new user account and check if that works.

1. Select Settings.
2. Tap Accounts.
3. Select Family & other users.
4. Tap "Add someone else to this PC."
5. Select "I don't have this person's sign-in information."
6. Select "Add a user without a Microsoft account."
7. Enter a username, type the account's password twice, enter a clue and select Next.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Micheleb1994]

Thank you all for the support! Unluckly nothing seemed to work, I've to give up to the chanche on updating my old laptop I guess 🤣