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‎09-19-2017 06:39 PM - last edited on ‎09-19-2017 06:51 PM by Retired

HP Recommended

I also just recently bought this same laptop for business 2 days ago.  Currently have McAfee for virus scan, updated all the Windows, and HP Bios etc.   The start-up for this is absolutely brutal, especially with the type of processing power this is supposed to have.  It takes close to 10 minutes for this to load after the initial sign in screen.  What can be done to correct this!?

 

Thank you.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-19-2017 09:18 PM - edited ‎09-19-2017 09:19 PM

HP Recommended

@Opie220

HP has just released a patch to address this issue.List of models it applies to:
http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.html

 Wait 5-10 minutes for black screen to move on to desktop and install the patch.
Patch download:
http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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2 REPLIES 2

‎09-19-2017 09:18 PM - edited ‎09-19-2017 09:19 PM

HP Recommended

@Opie220

HP has just released a patch to address this issue.List of models it applies to:
http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.html

 Wait 5-10 minutes for black screen to move on to desktop and install the patch.
Patch download:
http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎03-29-2018 03:15 PM

HP Recommended

I have 2 brand new HP thin clients with this issue.  Your "fix" did nothing.  Any more ideas?

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