• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fe0000 (79J40AV)

Hi. I've just purchased an HP Envy x360 15-fe000(79J40AV) with Windows 11 Home Single Language model laptop and I wanted to do a clean installation. for that I downloaded related iso file from microsoft and write it to Bibootable usb stick.

 

while installation continue, I have stuck in wifi connection screen. system can not see wifi networks because there is no wifi driver in pc. to bypass this step and go without internet, I opened cmd pane with shift+f10 combination BUT I can not write anything to cmd pane because any key on keyboard does not work.

 

so, neither I can write on cmd to bypass this step and nor I can install wifi deriver to make the system see the wifi networks to go to installation.

 

what can I do for that. thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

done it!

 

to open the cmd screen, I used another key combination instead of shift+f10 but I found this combination completely by chance. I tired all combination types using ctrl, shift, alt, alt gr, esc buttons and cmd screen opened suddenly and the keyboard was active this time. thanks anyway.

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

The only suggestion I can offer would be to get a USB keyboard from a desktop PC and use that temporarily so you can enter the OOBE\BYPASSNRO command you need at the command prompt.

 

 

 

HP Recommended

yes I have just tired right that method but external keyboard also does not work. is it possible that something is locked, disabled or enabled... etc in bios?

HP Recommended

done it!

 

to open the cmd screen, I used another key combination instead of shift+f10 but I found this combination completely by chance. I tired all combination types using ctrl, shift, alt, alt gr, esc buttons and cmd screen opened suddenly and the keyboard was active this time. thanks anyway.

HP Recommended

That is great news!

 

Glad you were able to figure out that crazy problem.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.