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‎03-26-2021 06:23 PM

HP Recommended
Product: ENVY x360
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have HP ENVY x360 Convertible which my son was using for online class. A message came up saying Windows Defender Security Warning- ACCESS TO THIS PC HAS BEEN BLOCKED FOR SECURITY REASONS.

CONTACT WINDOWS SUPPORT. An audio messages has been shouting "do not shut down or restart the computer". The message further says that my personal information such as email credentials, banking password, Facebook, Pictures, and document is compromised.

 
 
 
 
 
 
2 people had the same question
1 REPLY 1

‎03-30-2021 12:38 PM

HP Recommended

Hi@Princeamoo, Welcome to the HP Support Community!

 

I understand that notebook has an issue with Windows Defender Security Warning, Access to the PC has been blocked

 

Request you to follow the below troubleshooting steps from the document fix :- LInk 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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