Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Elitebook 840 G6
Microsoft Windows 10 (64-bit)

Does the HP Elitebook 840 G4 and G6 Webcam and Fingerprint support Windows Hello? This is not clear in the manual.

1 REPLY 1
HP Recommended

@Luizzz 

 

 

Datasheet - Elitebook 840 G4 Series

Select models include the Fingerprint sensor.

Webcam is optional:  720p HD webcam (optional)

Note:  Camera on this model (if included as an option) is not IR (must be IR to be compatible with Windows Facial Recognition)

 

Datasheet - Elitebook 840 G6 Series

Select models include the Fingerprint sensor.

Camera options available:  720p HD camera; HD IR webcam

 

You need precise model name / product number information to find out which options are included in which models.

Finding your Product Name, Product Number, or Serial Number

Please do NOT post the serial number.

 

If you have the serial number,

PartSurfer might be able to tell you exactly which parts came with your computer.

For best results, use the Serial Number for your search

Reminder:  Do NOT post private information (including serial number) here on the Community)

 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

 

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number

 

Notes

  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
  • N/A means the part is not carried / offered for purchase by HP.
  • Parts marked as available for purchase might be available from:  HP Parts Store

OR

  • Use your search engine to find the part number at your favorite online store.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.