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HP Laptop 15g-dr0006tx
Microsoft Windows 10 (64-bit)

Recently im getting the same issue with different error code from windows update, when i check for update it show Error
( 0x80080005 ). 

1 REPLY 1
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Hey there! @Sandeep_san,

 

Try the steps recommended below.

 

1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu. 

2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command. 

net stop wuauserv 

net stop cryptSvc 

net stop bits 

net stop msiserver 

3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command. 

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 

ren C:\Windows\System32\catroot2 Catroot2.old 

4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Typethe following commands in the Command Prompt for this. Press the ENTER key after you type each command. 

net start wuauserv 

net start cryptSvc 

net start bits 

net start msiserver 

5. Type Exit in the Command Prompt to close it and then restart the computer. 

 

Some PCs may need a long time to download Windows 10, depending on the quality of the internet connection, the amount of data to move and the computer’s speed.  In some cases, it may take as long as 24 hours, so please be patient.  If your hard drive is still flashing, there’s a good chance it is still making progress.

From the WinX Menu, open Command Prompt (Admin). Type the following one after the other and hit Enter:

 

If the issue persists try running system diagnostics on your PC and check if the hardware on your laptop is functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC.

 

Let me know if this helps!

 

I hope you have a great day! 🙂

 

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A4Apollo
I am an HP Employee

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