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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- Windows Update Error (0x80080005)

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08-06-2019 02:05 AM
Recently im getting the same issue with different error code from windows update, when i check for update it show Error
( 0x80080005 ).
08-08-2019 11:35 AM
Hey there! @Sandeep_san,
Try the steps recommended below.
1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Typethe following commands in the Command Prompt for this. Press the ENTER key after you type each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
5. Type Exit in the Command Prompt to close it and then restart the computer.
Some PCs may need a long time to download Windows 10, depending on the quality of the internet connection, the amount of data to move and the computer’s speed. In some cases, it may take as long as 24 hours, so please be patient. If your hard drive is still flashing, there’s a good chance it is still making progress.
From the WinX Menu, open Command Prompt (Admin). Type the following one after the other and hit Enter:
If the issue persists try running system diagnostics on your PC and check if the hardware on your laptop is functioning correctly.
Refer this article to know more information about running system diagnostics on your PC.
Let me know if this helps!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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A4Apollo
I am an HP Employee