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OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

Hello

I have problem with Windows Update Everytime I start update, I see available update for HP Inc. - Extension - 10/2/2018 12:00:00 AM - 1.5.750.0 I downloading this update and installing but next time I see the same message. In windows update events journal I see already 41 installed updates with the same name - HP Inc. - Extension - 10/2/2018 12:00:00 AM - 1.5.750.0

Any  thoughts that it could be? How to solve this? Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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@taxfreelt
Thank you for posting on the HP Support Community.

 

Windows Update is a tool that determines which updates apply to your computer and installs them. 

To solve most problems installing updates, use the Windows Update Troubleshooter (in English) from Microsoft. If that does not work, go to the Can I manually troubleshoot update issues? from this link: https://support.hp.com/in-en/document/c03330139 

 

NOTE: Go to "Failure configuring Windows updates. Reverting changes." error (in English) from Microsoft if this specific error displays.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Finally I did this. I downloaded http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab and hided this update from list

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@taxfreelt

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.