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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Here's a video from HP Support on how to fix fingerprint login issues:
https://www.youtube.com/watch?v=EtIjIjyVzYs
Here's a video from HP Support about diagnosing issues with the Fingerprint Reader in Windows 10:
https://www.youtube.com/watch?v=HMm8IKuNeVY
I am a volunteer and I do not work for, nor represent, HP
Learn how to fix setup issues with the fingerprint reader on HP Notebook PCs (Windows 10). For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at https://hp.com/support. For step-by-step guidance, connect with our Virtual Agent: ...
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Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
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