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‎08-01-2022 04:51 AM - edited ‎08-01-2022 04:52 AM

HP Recommended

Hi

My ProBook 440 G4 have a 128GB SSD and I has been upgraded to 256GB SSD and Windows logo appear instead HP logo! How do I fix it?

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8 REPLIES 8

‎08-01-2022 08:59 AM

HP Recommended

The HP logo that appear on startup of an HP notebook is provided by the BIOS.

 

An SSD upgrade would not change that.

 

I believe you have misstated your issue. Please rephrase it.


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‎08-02-2022 08:01 PM

HP Recommended

I mean I changed SSD from 128GB to 256GB SSD and backup personal files only. I reinstalled Windows 10 and the Windows logo appear on boot and delay 1-2 second before Windows logo appear, but normally is must HP logo.

Or it caused by non HP OEM?

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‎08-03-2022 04:11 PM - edited ‎08-03-2022 04:15 PM

HP Recommended

OK.

You will need to install the latest  BIOS version.

 

With modern UEFI BIOS, part of the  firmware is actually stored  in a folder on the storage device (SSD).

 

That is what is missing from the new installation and may be why you are no longer seeing the HP logo when you boot up your notebook.

 

Here is a hyperlink to the HP drivers and software portal for your notebook. 

https://support.hp.com/us-en/drivers/selfservice/hp-probook-440-g4-notebook-pc/10477248


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‎08-04-2022 01:24 AM

HP Recommended

Thanks and How I install HP Support Assistant? It says this app can't run on your PC.

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‎08-04-2022 10:54 AM

HP Recommended

I did not say anything about the HP Support Assistant relative to your notebook.

 

Lets not lose track of our path in the forest.

 

It was a BIOS link that I provided as a possible solution to the issue you described.

 

I suggest running the BIOS software file and then booting back up afterwards to check what you see.


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‎08-04-2022 05:19 PM

HP Recommended

I mean I want the HP Support Assistant software to automatically check update but I can't install it.

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‎08-05-2022 08:51 AM

HP Recommended

I would prefer that we take one thing at a time.

 

How about the issue that is described in the subject of this thread.

 

I proposed something for you to try.

 

Did you try it and what was the result?


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‎08-07-2022 01:24 AM

HP Recommended

Nothing changes, eats up three days Windows Logo still staying.

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