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HP Recommended
Pavilion 15-ab231na
Microsoft Windows 10 (64-bit)

Hi guys

I got hp pavilion 15-ab231na with Realtek RTL8723be wifi card

And I have very weak signal and speeds as well

I read people have issues with these wifi card.

I already install the latest driver, but doesnt help.

What adapter is compatible to install in my model laptop ( wifi+bluetooth combo)

Thanx

 

1 REPLY 1
HP Recommended

@Jevvv,

 

Thank you for posting your query on HP Community,

 

According to the product specifications it shows that your PC has been shipped with 802.11b/g/n (1x1) and Bluetooth® 4.0 combo (Miracast compatible) Wireless card.

 

Here's the Maintenance and Service guide this will tell us which are the cards which are compatible and tested on your notebook.

 

Chapter 1. Product specifications - page number 4

 

Chapter 3. Illustrated parts catalog - page number 26 & 27

 

It looks like only these card has been tested with the computer and dual band wireless cards have not been tested by HP. There is no white list as of now for this specific computer.

Please note, these are the parts which are tested on your PC, If you wish to try other parts you can try it at your own discretion, HP Doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance. 

  • You could consult a local Best Buy or Staples technician or any local tech to check if the dual band wireless card is supported by the computer. It should be supported although it has not been tested by HP.
  • The best option at your disposal is to go for a USB dual band wireless adapter and that is economical and cost effective. It does the trick for you and can be purchased online or locally for a song.

I hope this information helps. Let me know if you need any further assistance. I'll be more than happy to help you.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

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