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Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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That is what I am starting to think, as well. HP is not very transparent about such things. You would prove the existence of a whitelist if you got the HP part numbered wireless card and it worked where the non-HP version did not. 

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I just ordered the exact part number from HP. I will update this thread once I test it out. Pretty annoying, but if it works I will be happy. 

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Still no luck even though I used their exact part....Now I have to go through the hassle of returning this when it was supposed to be gauranteed to work. 

 

Part was 9560NGW.

 

The PC beeps 5 times slowly then maybe 3-4 times quickly. Anyone know what that means?

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Thought I would update this so it could help others in the same situation. I updated to the latest bios that recently came out in April/May then I puchased an Intel AX200NGW card and amazing it works! I'm not sure if it was the bios update that got this working or not, but the AX200NGW is working flawlessly!

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Pleased to hear it but not sure what lesson was learned. 

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