Wireless mouse is not working

[Sneham]

I bought HP 150 Wireless USB mouse from Amazon. 

SN:- [personal info removed]. When I am registering this on HP's site to claim the warranty as mouse is not working.

Can you please help me out in this.

[sandytechy20]

@Sneham 

Welcome to the HP support community.

I understand that you trying to register the HP product, I am glad to assist you.

Refer to this link to register your product:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[Sneham]

Hi,

I am still unable to register it. Can you please take a request. I have recently bought it

Regards,

Sneha

[sandytechy20]

@Sneham 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

[Sneham]

Hi,

My mouse is under warranty. But serial number is not valid.

Can you please provide the contact number, so I can connect over call.

Regards,

Sneha