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HP Recommended
Laptop HP 15-dy1071wm
Microsoft Windows 10 (64-bit)

I have checked the user manual and the maintenance and service guide, but there is no part number for 32GB.

2 REPLIES 2
HP Recommended

@MarkCampbell 

 

Its specs

 

           https://support.hp.com/au-en/document/c06469325

 

You can use

 

          https://eu.crucial.com/memory/ddr4/ct2k16g4sfd8266/ct16304275

or   (will run at 2666MHz)

          https://eu.crucial.com/memory/ddr4/bl2k16g32c16s4b/ct16728992

 

You can find Crucial RAM on all good computer shops.

 

Regards.

 

BH
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Thanks.  I have reviewed the specs in the link you sent.  There is a conflict with what the HP Support Assistant application is showing which is 3200MHz. I have installed CPU-Z and it also is showing DDR4-3200. Can you confirm if it is 3200 or 2666? (not sure the .png's showed up, re-adding as .jpg)

 

Removed pictures as they had serial nos.

 

 

 

 

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