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HP Notebook - 15-bs137ne
Microsoft Windows 10 (64-bit)

I Think my new laptop ( which i just got yasterday ) has a wrong Graphics Card

15-bs137ne page said Radeon 530 , My Device Manager says Radeon R7 M340

Capture.PNG

So are they the same , or its really a wrong graphics card or what?

in the case of wrong graphics card , which is a huge problem for me what you recommend me to do ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

What driver did you install if any? Its known if you install drivers from AMD site the card maps as R7 M340 but HP drivers map it as Radeon 530. So did you go to the AMD site and try to update the driver or are you running on the factory driver from HP?

 

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Which-Discrete-Graphics-on-HP-1...

View solution in original post

5 REPLIES 5
HP Recommended

What driver did you install if any? Its known if you install drivers from AMD site the card maps as R7 M340 but HP drivers map it as Radeon 530. So did you go to the AMD site and try to update the driver or are you running on the factory driver from HP?

 

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Which-Discrete-Graphics-on-HP-1...

HP Recommended

do not worry you are not deceived
read here

https://www.notebookcheck.net/AMD-Radeon-530-GPU-Benchmarks-and-Specs.214534.0.html

in the magazine and in the description they show the naming of the graphics processor board and in the drivers  manager the name of the shader on this board

its OK

HP Recommended

I used Driver pack solution

I will try getting them from HP page and tell you

HP Recommended

For some sort of problems I had to reinstall windows , but your solution worked 

Thanks ❤️

HP Recommended

Never Driverpack!

 

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