X360 laptop dropped and screen popped out

[Amylee1005]

Hi all, we recently purchased my son a x360 for his school computer. Not even half way through the year and it’s been dropped and bottom right hand corner of the screen has popped out, everything working fine but it’s tricky to open and close with the hinge at the corner of the break.

Any how to videos to get in back in without breaking it anymore?

[Huffer]

It needs to be disassembled and evaluated. Likely something inside has broken and parts need to be replaced. Don't just try to force it back together that will likely cause more problems. We can get you a Manual and a video but we need the full model number. Lots of x360s out there. 

[Amylee1005]

Hello. Hi thank you for your response, his model is;

HP Pavilion x360 - 14-cd0003tu

Thank you for your help. 

[Huffer]

Service Manual:

link to download Manual

Start on p.52. I would remove the screen and examine the hinges and also open the screen bezel and see if the upright supports are still attached to the screen correctly. Replacement parts are listed by HP Part number but if you need help finding the parts let us know. 

This is a link to the HP Service Library (video). You need to enable flash player to play the little movies and you may get a security warning (ignore it) but they are helpful videos. 

https://h20574.www2.hp.com/results.htm?SID=1009924103&MEID=6784EA74-B08C-442C-B8AA-DF299EF120FE

Post back with any more questions and please accept as solution if this is the info you needed.