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‎01-11-2021 10:25 AM

HP Recommended
Product: Pavillion x360
Operating System: Microsoft Windows 10 (64-bit)

8AE29ED6-3620-42D6-B193-830BECB4D9EE.jpeg

motherboard just fries up during off state, just charging 

Lars Osen
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2021 10:41 AM

HP Recommended

@Leoleolei

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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5 REPLIES 5

‎01-14-2021 10:41 AM

HP Recommended

@Leoleolei

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎01-14-2021 10:58 AM

HP Recommended

I hope hp’s. warranty cover this

Lars Osen
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‎01-14-2021 12:14 PM

HP Recommended

@Leoleolei

Thank you for posting back. 

 

Yes, we will do our best to fix this issue under factory warranty. 

ECHO_LAKE
I am an HP Employee

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‎01-14-2021 12:34 PM

HP Recommended

Thanks for your quick reply 

i will contact local servicesupport.

Lars 🇳🇴

Lars Osen
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‎01-14-2021 03:02 PM

HP Recommended

👍

ECHO_LAKE
I am an HP Employee

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