XTREDURA stick

[MaryanneS]

HP Slim 14" Laptop, Intel, 16GB, 64GB SSD, Pink. I just bought this and there ias a stick enclosed labeled as XTREDURA. It doesn't fit any opening on the computer. WHat is it for?

[Garp_senchau]

@MaryanneS, Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

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We're looking forward to helping you get back up and running! 

Regards, 

[MaryanneS]

PRODUCT # 5T9T7UA#ABA 

[Garp_senchau]

Hey @MaryanneS,

Thank you for providing the details

The label "XTREDURA" on the stick you mentioned could indicate that it is a type of material or brand, potentially related to protective cases or accessories designed for laptops. However, since it doesn't fit into any port or opening on your HP Laptop 14-cf2112wm, it is likely not intended for insertion or installation into the laptop itself. 

Could you please share the image with us via private message? This will help us review this more effectively and provide you with a more accurate response.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,