-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Yet another RAM upgrade question

Create an account on the HP Community to personalize your profile and ask a question
10-27-2019 09:43 AM
Just got one of these and fancy getting the most I can out of it. Couple of quickies, anyone seen a youtube vid they can link to to remove the bottom. Looks fiddly and I don't want to break anything gettting it off.
Secondly, I can obviously run something like the crucial tool for getting RAM suggestions. But does anyone know the exact RAM model that's installed on these. I may be scrimping but makes sense to me to just get another 8gb stick to match the existing one rather than risk any possible ram compatibilityissues. Obviously I could just get 2 x 8gb matching crucial ones, but that's another £30+.
Thanks for any help.
10-27-2019 09:57 AM
Hi:
HP uses whatever memory they have at the time.
I have zipped up and attached a free utility below that should tell you the manufacturer of the memory, amongst other details.
Here is the link to the service manual where you can find the memory upgrade info and the disassembly procedures.