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HP Recommended
15-n098sa
Microsoft Windows 10 (64-bit)

Dear Experts, 

 

I used windows Memory Diagnostics Tool  and after that when i start my laptop i receive error message as follows: 

 

Windows Memory Diagnostic, 

Memory problems can cause your computer to loose information or stop working. To identify and repair the problem contact the computer manufacturer. 

 

Kindly tell me what this error for and how to deal with it ? 

i have 8 GB RAM in computer. 

 

Looking forward to hear from you experts. 

 

Kind Regards, 

TaimouR 

 

 

Memory error.png

1 REPLY 1
HP Recommended

@Sap_B1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please run a System Test to confirm the Hardware Functionality

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.

 

Keep me posted
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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