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Microsoft Windows 10 (64-bit)

I recently acquired this laptop and when I removed the bottom cover to clean the system I noticed there are two SSDs installed in the system. This was a surprise as it was advertised with only a single drive and, when I installed the OS, I was presented with only a single drive. I have compared the part numbers of both drives and they are identical to one another. However I do not see two drives in the OS. I have swapped the drives and they both appear to be working. Unless there's something special I need to do in order to enable two drives this suggests a possible problem with one of the slots (the drive which is recognized is always in the same slot).

 

Q: Is there something I need to do in order to enable the second drive slot? The slot which is working is along the rear of the system whereas the one which is not is located next to the DRAM modules.

1 ACCEPTED SOLUTION

Accepted Solutions
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RESOLVED: I ended up loading the BIOS defaults and after doing to the SSD now appears and is usable.

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@Z-User 

 

Its specs

 

             https://support.hp.com/au-en/document/c06010885#AbT5

 

It has

  (2) M.2 slots
  (1) 6.35 cm (2.5 in) drive bay supporting up to 6 TB of storage
 
The series has pre-installed options: M.2 slot 1 is for primary,  M.2 slot 2 is for secondary and 2.5" HDD is for the 3rd physical drive. It should accept second slot automatically and that wound be the third drive (if your machine already has 2.5" drive).
 
Regards.

 

 

BH
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Thanks Banhien. There are two NVMe drives, one in each M.2 slot.

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RESOLVED: I ended up loading the BIOS defaults and after doing to the SSD now appears and is usable.

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