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HP Recommended
ZBooK 17 G5 i7 8750h
Microsoft Windows 10 (64-bit)

Hi 

i bought a ZBooK 17 G5 i7 8750h and tried to upgrade with a SAMSUNG 960 M.2 1Tb memory card.

It doesn't work.

Is there a list of compatible memories to upgrade my laptop? 

Thank you

5 REPLIES 5
HP Recommended

No reason it should not work. The laptop has multiple ports/slots for storage devices and a PCie/NVME M.2 SSD is fully supported. By reference to the Service Manual here:

 

Manual

 

And particularly the diagram on p. 61 where did you put the Samsung 960 and what other storage do you have in the laptop? Techs generally do not call these devices "memory" they are "storage". 

HP Recommended

Hi Huffer thank you

My laptop is equipped with a 256 Gb storage and i want to increase it with 1 Tb more.

The manual is not so clear because is written i have to remove the original SSD under the battery pack. But the 256 Gb storage is not over there, tha bay was free.

Can you send me the link to a video tutorial?

Thak you

HP Recommended

There is a video library but I cannot get the video to launch right now. 

 

But I found this on youtube

 

https://www.youtube.com/watch?v=-2i2kngHt7U

HP Recommended

Yes I've seen, this is a 15 G5, mine is a 17 G5, a bit different.

I was wrong my storage was a 970 EVO 1Tb Samsung.

Do you think that this laptop supports both SATA and PCie storage?

 

HP Recommended

I've put again the 970 EVO inside the laptop, it's easy, the ssd case is easy to access.

I updated the BIOS to the latest version, but still my pc can't see the new storage.

What can i do?

 

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