• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Zbook 17 G4
Microsoft Windows 10 (64-bit)

Can anyone point me to a document (or at worst a Youtube Video) that explains how to replace the optical drive?  I've tried every source imaginable and can seem to find what I need.   Even the HP ZBook 17 G4
Maintenance and Service Guide skips any mention of the drive except for this gem...  "Before removing an optical drive, be sure that a disc is not in the drive and be sure that the optical drive tray is
closed."!

I'd appreciate any info you may be able to provide.

Thanks.

JLOB

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Page 57 of the attached Service Manual...apparently this is just called a Zbook 17 Mobile Workstation. No G designation. 

 

Please accept as solution if this is the info you needed. 

View solution in original post

9 REPLIES 9
HP Recommended

The Zbook 17 G4 is not supposed to have an optical drive. Are you sure that is what you have? Maybe a picture? 

HP Recommended

IMAG0516.jpgIMAG0517.jpgIMAG0514.jpg

HP Recommended

I may have fat-fingered the reply.  It seems like a standalone post instead of connected to your input.

Sorry.

JLOB

HP Recommended

Picture is too fuzzy to make out the identification numbers on the bottom. Product Number is the key identifier. 

HP Recommended

HP ZBook 17 G4 Mobile Workstation

Serial # [edited]
Product # F2P75UT#ABA

HP Recommended

@JLOB 

 <Content removed as unnecessary>

@Huffer has provided the solution.

 

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

HP Recommended

Page 57 of the attached Service Manual...apparently this is just called a Zbook 17 Mobile Workstation. No G designation. 

 

Please accept as solution if this is the info you needed. 

HP Recommended

Thanks.  I had purchased this as a pre-owned  box.  I was told at was a G4, but it doesn't  say it anywhere, and until the drive problem, I didn't care.  It replaced a HP 8710 Mobile Workstation which, for it's time, was great.  This ZBook  runs rings around the 8710.  If I thought I was going to live long enough,  I'd go buy a top of the line G6!

JLOB

HP Recommended

Huffer,

Thank you very much.  This is exactly what I needed. There's a few other items I might like to add or upgrade, an SD card reader comes to mind, so I may be back for more hand-holding.  Meanwhile, I'm in your debt, as I also and to the other fine people who cared enough to respond.  Thank you all!

JLOB

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.