Zbook 15 G5 not connecting to HP Thunderbolt G2 230W Dock

[alamo101]

Brand new Zbook 15 G5 is having isssues connecting to any of HP Thunderbolt docking stations.  I get power through the dock but cannot see the dock's ethernet nor USB connections.  I am testing it both with an HP Thunderbolt 3 slim dock and a couple of HP Thunderbolt G2 230w bases.  I have updated BIOS, drivers, firmware, etc.  Set up the BIOS with no security for Thunderbolt port.  Thunderbolt firmware on the HP Support page fails - it says it cannot detect a Thunderbolt adapter and can also not read the drivers version #.

[REO51ST]

@alamo101

Install and reboot:

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92028.exe

REO

[alamo101]

Thanks for your reply.  I tried that but it didn't work.  When I plug the docks it doesn't recognize them and the Thunderbolt Software doesn't show any devices under "Attached Devices Chains".

[MaartenNL]

Hello, dit you find a solution yet?

[Karl_PWP]

REO51's link to the right driver worked -- thanks!

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92028.exe

KEH in HP Web Press

[REO51ST]

You're very welcome @Karl_PWP 

To help others please mark my post " Accept as Solution " if it solved your problem.

REO

[Sucukekmek]

i have the sam problem have you found any solition about it?

[SHaeuser]

This worked for me as well. Thank you so much! 

[ChrisEriksenIT]

We've had similar issues, with a Zbook 15 G6 and the 230W Thunderbolt Dock.
Installing HP Image Assistant and downloading/installing everything it found, seems to work.
You could try that.