• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-09-2021 04:13 PM

HP Recommended
Product: Zbook Fury 17 G7
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have a Zbook Fury 17 G7 with part number 119W6EA. I need to upgrade the 32GB of memory and i have some memory modules of Kingston with code KCP426SD8/16. This modules have the same specs that the original memory, but when I try to upgrade, the notebook no boot.

I have proov some combinations of the modules:

- 1 original 32GB and 2 16GB Kingston modules

- 4 16GB Kingston modules

- 2 16Gb Kingston modules

- 1 16Gb Kingston modules

 

I have proov the modules in all slots, but the notebook don't boot, only boot with the original 32GB module. I check the specs of the original memory and kingston modules and seems exactlys.

 

Please could you help me for this problem?

1 person had the same question
1 REPLY 1

‎03-11-2021 02:05 PM - edited ‎03-12-2021 01:17 AM

HP Recommended

I have the same problem with a Zbook 15 Fury G7. At startup the Numlk and Caps Lock flashes 5 times, which indicates System Board failure, but it works fine without extra RAM inserted. Hope someone knows a fix for this.

 

How many blinks do you get?

 

2021-03-12_09-14-28.jpg

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.