• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-22-2016 12:57 AM - edited ‎09-22-2016 01:08 AM

HP Recommended
Product: Zbook g2
Operating System: Microsoft Windows 10 (64-bit)

I have a DisplayLink (USB hub) from my previous Laptop connected to my new Zbook G15. While all other functions (LAN, keybords, mouse) work, the monitor is not recognized although the device autoinstalled itself. What can I do?

The DisplayLink was using the DVI port.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-22-2016 01:02 AM

HP Recommended

Dear Customer,

 

Did you check if your Zbook driver is the latest one for DisplayLink?

Try to update it and reboot again.



I am an HP employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-22-2016 01:02 AM

HP Recommended

Dear Customer,

 

Did you check if your Zbook driver is the latest one for DisplayLink?

Try to update it and reboot again.



I am an HP employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.