Zif connector

[Mariamania]

I damaged my hp pavilion 15-bc006na zif connector on system board that connects the hard drive ribbon cable DD0G35HD011 Where can I get a new zif connector ?

[KrazyToad]

@Mariamania

Welcome to HP Community

I have gone through your Post and I understand your concerns

You can check with a local Computer Store or with HP Support in your region

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Mariamania]

Hi,

Thanx for the reply but zif connector has no serial number on it. Went to local computer shop and they have no idea where to get the specific connector for DD0G35HD011 ribbon cable. There is no hp service centre in the Isle of Man.  Regards 

[KrazyToad]

@Mariamania

Since there are no HP Service Center in your region, you could try ordering the part from 3rd party websites like eBay or Amazon

Thank you

[Vaardu]

Is it the connector itself or just the cable that's damaged?

[Mariamania]

The problem is that the connector has no serial number and I don't know which connector will be compatible with DD0G35HD011 ribbon cable and the system board of hip pavilion bc15.  Ribbon cable is damaged but It has a serial number so can be ordered online. 

[Mariamania]

Zif connector has no serial number so I don't know which type is compatible with hp pavilion 15bc system board and the ribbon cable DD0G35HD011