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‎10-18-2020 03:46 AM - edited ‎10-18-2020 03:55 AM

HP Recommended
Product: HP Pavilion 17 notebook pc
Operating System: Linux

after installing Linux one of the hdd disappears  I had 2 now there's only one is where the Linux subsystem installed   also that cd dvd storage also disappears

someone suggests to update bios but I can't find my  bios update using the serial number can someone help me 

also is it gonna help ?

https://cdn.discordapp.com/attachments/705041767099007007/767324836921212938/IMG__.jpg 

IMG_٢٠٢٠١٠١٨_١٢٣٤١٧.jpg

3 REPLIES 3

‎10-18-2020 07:09 AM

HP Recommended

@abigpens 

I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.

IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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‎10-18-2020 03:15 PM - edited ‎10-18-2020 03:21 PM

HP Recommended

well I did contact them https://support.blue-systems.com/t/wheres-ths-other-disk/5059/21

he said update bios  also I think the problem Is not from Linux I reinstall it twice

 

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‎10-18-2020 03:17 PM

HP Recommended

@WAWood

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