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‎02-13-2015 09:23 PM

HP Recommended
Product: 15-g035wm
Operating System: Microsoft Windows 8 (64-bit)

Hello, I have an "unknown Device" in my device manager.  Nothing I tried has worked, as far as installing drivers go.  Here are some pictures.  Any ideas anyone?

 

Untitled.pngUntitled2.pngUntitled3.png

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2015 10:41 PM

HP Recommended

Hi,

 

Please download the following file, unzip it (remember where):

 

  http://h30434.www3.hp.com/psg/attachments/psg/Hardware/120364/1/AMD%20VEN_ASD&DEV_0001.zip

 

then

 

  • Go to Device Manager, select the missing device needing driver above.
    Click on the driver tab. 
  • Click on Update Driver. 
  • Select the Browse my computer for driver
  • Select the above driver folder (after unzipped).

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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4 REPLIES 4

‎02-13-2015 10:41 PM

HP Recommended

Hi,

 

Please download the following file, unzip it (remember where):

 

  http://h30434.www3.hp.com/psg/attachments/psg/Hardware/120364/1/AMD%20VEN_ASD&DEV_0001.zip

 

then

 

  • Go to Device Manager, select the missing device needing driver above.
    Click on the driver tab. 
  • Click on Update Driver. 
  • Select the Browse my computer for driver
  • Select the above driver folder (after unzipped).

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-13-2015 10:55 PM

HP Recommended

Worked like a charm.  Installed it as AmdAS4 Device under the "system Devices" category.  Thanks for your help! :generic:

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‎12-30-2015 01:57 AM

HP Recommended

Hello,

how can i include this AMD Adaptive S4 drivers into our HP SSM infrastructure. If this would not possible, what is this driver doing, mean is it really req. to have it loaded? Thanks.

 

Rgds,

Tom

Was this reply helpful? Yes No

‎05-18-2016 09:35 AM

HP Recommended
Can the same "Fix" be used If...
You've updated to Windows 10
(From 8.1) & are having this Same Issues?
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