• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hallo Friends,

i own now a Laptop "HP Laptop 17-cp0xxx", which i bought without OS.
I did not know that its made only for Windows 10 and up. But i use Windows 8.1 on it.

Question: My Touchpad is not working - is there a workaround, that i can activate it under Windows 8.1 (64)?
Thank You very much!

chief25

3 REPLIES 3
HP Recommended

Hi:

 

There aren't any W8.1 touchpad drivers for your notebook, and probably other devices as well.

 

The easiest thing to do would be to take the free upgrade from W8.1 to W10 so that everything works as it should.

 

You can get the free upgrade by making a bootable USB installation flash drive with the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After the media has been created, open the flash drive in Windows explorer (this PC), and double click to run the Setup application you see listed there to begin the upgrade process.

 

 

HP Recommended

Thank You yery much Paul, but I very much dislike W10, thats why i stay with W8.1.
But Tank You for Your Quick Reply.

Your Wieland

HP Recommended

You're very welcome. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.