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‎01-02-2022 12:22 PM

HP Recommended
Product: hp notebool
Operating System: Microsoft Windows 10 (32-bit)

my laptop is running extremely slow. I have 8 mb memory 1 tb storage only 64 gb used. c

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1 ACCEPTED SOLUTION

Accepted Solutions

‎01-05-2022 09:33 AM - edited ‎01-05-2022 09:37 AM

HP Recommended

Standard for that model is 6 gigs of DDR4-2400 SO-DIMM which is a bit too little for Windows 10. I suggest at least 8 gigs, which is what you say you have. 

 

Manual 

 

See pages 52-57 for instructions. The max memory is 32 gigs (2 x 16) but I would not advise installing more than 16 gigs or a pair of eight gig modules. You are unlikely to get much improvement by going from 8 to 16 gigs. The biggest speed upgrade you can do is to install a solid state drive instead of the slow 5400 rpm hard drive. 

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4 REPLIES 4

‎01-02-2022 12:54 PM

HP Recommended

What is the model number of the laptop?

 

https://www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number

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‎01-04-2022 09:21 PM - last edited on ‎01-05-2022 08:47 AM by Retired

HP Recommended

Product name:HP Notebook
Product number:XOH85UAHABA
Serial number: [Serial Number Removed]
Software build ID:16WW3CRT602#SABA#DABA
Motherboard ID:81EB
Feature byte:303a6b7K7P7WaBapaqasauawbhbpbzebdUdpdq.gg
OS version:ML
BIOS:F.48-12/17/2019
Keyboard revision:61.61
Total memory:8.00 GB
Processor name:Intel(R) Core(TM) i3-6100U CPU @ 2.30GHz

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‎01-05-2022 09:33 AM - edited ‎01-05-2022 09:37 AM

HP Recommended

Standard for that model is 6 gigs of DDR4-2400 SO-DIMM which is a bit too little for Windows 10. I suggest at least 8 gigs, which is what you say you have. 

 

Manual 

 

See pages 52-57 for instructions. The max memory is 32 gigs (2 x 16) but I would not advise installing more than 16 gigs or a pair of eight gig modules. You are unlikely to get much improvement by going from 8 to 16 gigs. The biggest speed upgrade you can do is to install a solid state drive instead of the slow 5400 rpm hard drive. 

1 person found this reply helpful
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‎01-05-2022 09:38 AM

HP Recommended

Thanks 

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