after replacement of motehrboard laptop become slow and have heating issue

[YASH_181]

I have recently given my laptop on claim in which backpanal and motherboard have been replaced but after the replacement i am getting heating issues, fan run almost at high speed all time.
I told these things to the service executive he said " everything will going to fine as its a new motherboard it will take some time to adopt everything normal."
but now its around 1month from the replacement and my laptop is getting slower and slower and the heating issue also increasing.

[Irfan_06]

Hi @YASH_181,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I see that you are facing an overheating issue with your Laptop.

Please follow the below steps to fix the issue.

A) Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

B) Install all the pending updates for the Windows operating system following the below steps.

go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

C) If the issue still persists, refer to the steps on this link to further troubleshoot and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Irwin6

HP Support