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‎08-15-2020 07:02 AM

HP Recommended
Product: Example: Pavilion 15 notebook
Operating System: Microsoft Windows 10 (64-bit)

i have recently updated my windows 8.1 single language to windows 10 home single language and i have dual graphics one is intel hd graphics family and second is amd radeon 8600m series after i updraded my windows the i cannot find amd radeon setting and whenever i make an app work on amd gpu it hangs and didnt work properly i have tried updating my amd driver but there is no matching drivers on amd's official website i want help asap because i am unable to use my amd gpu looking for reply asap.

2 REPLIES 2

‎08-15-2020 07:39 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this W10 AMD graphics driver works for you.

 

https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78743.exe

 

DEVICES SUPPORTED:
AMD Radeon HD 8210
AMD Radeon HD 8240
AMD Radeon HD 8280
AMD Radeon HD 8330
AMD Radeon HD 8400
AMD Radeon HD 8670M

 

I recommend you uninstall any AMD drivers you have previously installed and restart the PC before installing the above driver.

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‎08-17-2020 10:44 AM

HP Recommended

when i installed the driver after sometime blue screen error displayed showing stop code thread stuck in device driver

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