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‎08-29-2023 08:16 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1050ax
Operating System: Microsoft Windows 11

I have been using an HP laptop for 2 and a half years at the moment, I'm seriously facing battery backup issues lately. I have Hp's care pack warranty covered (ADP). I'm planning on changing my battery under warranty, Is the battery covered under hp's care pack warranty? I read from a news article that there is a possibility of 1-time battery replacement under all hp's care pack warranty.

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1 REPLY 1

‎08-31-2023 07:00 PM

HP Recommended

Hi @MrIronSpidey,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To get more details on replacing the battery, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, That'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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