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HP Laptop - 15s-du1065tu

I recently buy the  new battery for my laptop(same as original one) .   battery Modal  No is "HT03XL".  given output of battery is 41.04Wh.  see the image for details
a5b27260-0f79-4eab-a636-d1e4fd112be9.jpg

I am currently using LInux Mint. but on linux mint it it shows only 25wh(see image)

ANIL12323_0-1690389243109.png

And also the it runs only 2 hours after full charge.  i buy this battery from a HP world store.
What should i do now  ??,should  i change the battery  ?? 

1 REPLY 1
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Hi @ANIL12323,


Welcome to HP Support Community. 
 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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