-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- battery capacity

Create an account on the HP Community to personalize your profile and ask a question
02-16-2022 03:51 AM
My computer is 10 month old, still in warranty. But the battery is around 1 year and 6 or 7 month old.
It has done 222 cycles based on the HP battery check and currently full charge capacity is only 82%.
Is this normal?
Thanks!
02-16-2022 07:06 AM
hello
The maximum capacity of a battery changes over time. To know the condition of your battery, test and calibrate your battery if necessary.
Because of this change in battery capacity, the charge level indicator in Windows might not show 100% charged. To know the condition of your battery, test your battery and calibrate it if necessary
read this Knowledge Base for instructions
https://support.hp.com/us-en/document/ish_2268927-1713329-16
regards
Dear fellow Forum member, I sincerely hope my response is helpful. If it is, please consider to click "YES" on the: "Was this reply helpful?" button. If my response answered your question, please indicate below as an "Accepted Solution"
02-16-2022 04:13 PM
Hi, I think you miss understood. I am not saying anything about charging.
I ran a battery check recently, it suggest that full charge capacity is only 81%. I don't know it is normally or not as the computer is light use and full charge capacity dropped so much for a 10 month computer.
02-16-2022 08:31 PM
Dear @Tom12345678
Yes it is possible that in 10 months the charge capacity will drop, there are many factors not only the charge cycles but also the temperature that the battery may be working, it also depends if you charge the battery with the laptop off or on.
I recommend you do this test for a few days, discharge the battery to 50%, turn off the laptop and put it on charge, and see after 2 or 3 days if the total charge capacity increases.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.