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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion Laptop 15-eh0005nl
Microsoft Windows 11

battery counterfeit check error

I get this error whenever I turn my laptop on. I also used to get a blue screen, but it is gone now.  I tried updating BIOS but It did not work On my Laptop. IT had a problem downloading 

Could you help me solve the problem?

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