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‎10-29-2022 06:14 AM

HP Recommended
Product: HP Pavilion x360 - 14-cd0056tx
Operating System: Microsoft Windows 11

battery suddenly drops to zero and when i checked battery health it shows weak(30) , charge status ok

what does it mean

 

Category:
3 REPLIES 3

‎10-29-2022 06:37 AM

HP Recommended

It's still able to operate as a battery but has significant wear on the cells so that they do not hold much power any more. In other words, time to replace the battery. Post back if you need more help with that. 

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‎10-30-2022 12:43 AM

HP Recommended

from where should i get original battery

 

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‎10-30-2022 08:59 AM

HP Recommended

Here is the service manual to download: http://h10032.www1.hp.com/ctg/Manual/c06140017.pdf

 

(10) Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion) 920070-856

 

pp. 33-35 of the Manual shows "how to". 

 

Your model is not listed on the compatibility list but this is the right battery:

 

Laptop 920070-856 Battery Compatible with HP Pavilion 15-CC007TX 15-CC007UR 15-CC008NC 15-CC008NO 15...

 

Tough to get original HP battery in India, but this is a perfectly fine alternative. Good luck. 

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