• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-14-2020 07:22 AM

HP Recommended
Product: HP 15s-dr2007tx
Operating System: Microsoft Windows 10 (64-bit)

I bought this lap today noticed battery draining so fast is there any way to get this problem fix facing enough issues with battery overall performance is top but this battery issue is a major problem someone from tech support help with this

1 REPLY 1

‎08-14-2020 10:50 AM

HP Recommended

I hope that you understand that we, in this forum, are not "tech support" per se.

 

Expectations for battery use time for a 15" notebook, for just about all major brands, have always been around the 3-4 hour mark.

 

I have no idea as to what your expectation for main battery (mobile) use is.

 

If you had a 13" high spec model you could use it on a flight across the Atlantic ocean. I have done that twice with my personal HP Spectre x360-13T-ap069nd Ultrabook.

 

One difference that probably is the most likely reason, is that the main battery in mine is a 3-cell, 57.8 Wh Li-ion unit.

 

Your notebook specs show that yours has a 41 Wh battery. That is quite a difference.

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.