battery draining while shut down.

[manthan711]

hello friends i needed help. my computer battery was draining while my pc was off. i shut it down at 12 30 pm and when i returned in evening 50% of it has gone. i checked thoroughly i had properly shut down and no state of hibernation or sleep was there. so please suggest what to do and how to prevent it.
and what action might be taken. 
the battery was 2year old and completed its 228 cycles.
thank you.

[Anand_Andy]

Hi @manthan711,

Welcome to the HP Support Community

I understand you are facing a power-draining issue with your HP Notebook - 15-Da0411tu. Not to worry I will help you to get a resolution to resolve the issue.\\

To assist better:

• Was there any recent update on the PC?
• Are all the drivers on HP Support Assistant up to date?
• If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)

While you respond to that please try the below steps:

Update the BIOS & Chipset drivers:

• Here's the link to download and install the above updates: Click here

If the issue persists, then please follow the below steps:

Please uninstall the ACPI battery drivers from the device manager by following these steps:

• Right-Click on the start button> click device manager> expand Batteries>then select all the drivers including the ACPI drivers and uninstall it one at a time. Then restart the computer and check again.

If it does not get resolved, then calibrate the battery from this link: http://hp.care/2nCyXN3 and restore the power plan to defaults from here: http://hp.care/2rUUbXB

Then update the bios and chipset drivers from this link http://hp.care/2syreDe and follow the on-screen instructions.

Now check if the issue gets fixed.

• For further assistance, please follow all the relevant steps that match your current issue from this link: http://hp.care/2syheXK
• Also, make a note of any failure code for a failed component like the battery or adapter (charger)

If the problem persists, please check out this link to improve battery performance. There is an associated video included as well. Link HP Notebook PCs - Improving Battery Performance (Windows 10, 8, 7):http://hp.care/2syuGOs

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[manthan711]

Thanks for reply,
i want to mention than i have just updated to windows 11 new version 22H2. i have given my laptop for SSD upgradation.  i upgraded it in m.2 type. it wasn't a hp official store. i have encountered another problem today. my laptops battery suddenly died from 72% to 0%. and my BIOS version is  F.36  last updated on  02/03/2021. 

regards, 
manthan soni

[Anand_Andy]

@manthan711,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!