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‎05-05-2024 12:28 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14-dw1000 (1W798AV)
Operating System: Microsoft Windows 11

i had some issues  in the performance of my lap while charging so i uninstalled Microsoft adaptor  and Microsoft ACPI drivers.  compliant , then i missed the battery icon on task bar, so i need to reinstall the battery drivers again 

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1 REPLY 1

‎05-08-2024 02:27 AM

HP Recommended

Hi @AHMEDSNAPSHOT,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To reinstall the battery drivers on your HP Pavilion x360 laptop, you can follow these steps:

  1. Press the Windows key + X and select "Device Manager" from the menu.
  2. In Device Manager, expand the "Batteries" category.
  3. Right-click on "Microsoft ACPI-Compliant Control Method Battery" and select "Uninstall device."
  4. In the confirmation dialog, check the box that says "Delete the driver software for this device" and click "Uninstall."
  5. After uninstalling, restart your computer.
  6. Windows will automatically reinstall the battery drivers.
  7. After the restart, check if the battery drivers have been reinstalled properly.

If the drivers are not automatically reinstalled, you may need to download and install them manually from the HP support website. Click here

 

If this does not help, I recommend you contact phone support. 

 

Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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