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Locked

‎05-07-2025 12:46 PM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg2000 IDS Base Model
Operating System: Microsoft Windows 11

noticed my battery is not charging.  when i went to test battery, i got a failure code.  

 

failure code is RSPQQ2-B88CKX-MFPWW1-C0CQ23

 

how do we go about fixing this?

1 REPLY 1

‎05-07-2025 12:53 PM

HP Recommended

Enter the required information at the link below and you should get a report of the code and the most likely way to fix it.

 

HP Customer Support - Service Center

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