battery is not charging to full extent.

[anyam]

My pc(HP PAVILION 15-CS 0XXX) battery is not charging to full extent i.e 100 percent. I am facing these issues after my Hard disk got replaced and reinstalled windows 10 OS. The pc was bought last year and there still a year warranty left. The hp battery check diagnosis test gave me the following results, should I replace the battery or not. suggest a solution. 

[Riddle_Decipher · Accepted solution]

@anyam I have a few steps listed below that should help you resolve this concern:

Unplug the charge, Turn off the laptop and turn it back on after 30mins.

Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)

8 - When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here

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