battery issue

[katep0]

Hello  🙂,
I recently bought this laptop :
HP Pavilion Laptop PC 15-eg0014nv
specs :

Windows 10 Home 64-bit

Microprocessor
11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz

System memory
16 GB

( Memory slot 1
8GB Micron Technology 3200MHz
Memory slot 2
8GB Micron Technology 3200MHz )

Graphic device 1
Intel(R) Iris(R) Xe Graphics
Battery :
3-cell, 41 Wh Li-ion

At your site, it's mentioned that laptop video playback time is 8.30 hours with HD panel .

I checked it twice, only video streaming (not even on full screen) and nothing else running on the backround , I didn't get more than 4 hours before the battery reach <10% .

How much this laptop should be giving as battery backup?

[Echo_Lake · Accepted solution]

@katep0

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,

To get the answer to this question, It's absolutely normal and a feature by design. The battery depends on the application and type of cells.
I checked the specifications of your computer and see that there is only 3-cell, 41-WHr, 3.6-AHr, Li-ion battery. 
 

Learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices.

Click here: https://support.hp.com/in-en/document/c01297640 (refer to Battery care practices) 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.