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‎05-22-2025 06:10 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

BIOS has detected that the capacity of the battery has been detected.

This message is dis[lay on the screen upon opening and the battery is not charging.

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2 REPLIES 2

‎05-22-2025 06:13 PM

HP Recommended

Reyah_0-1747959219746.png

 

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‎05-24-2025 08:20 AM

HP Recommended

HI @Reyah,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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