-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- battery issue

Create an account on the HP Community to personalize your profile and ask a question
07-29-2025 04:57 AM
I just ran diagnostics on my battery, and it is showing battery failure, if you know how ho purchase an original battery for my laptop it would be great full, and i want to know the battery part number and description, if hp is not selling the battery i want to some other alternatives, so that i could fix my laptop. i am from India if possible please send me some links through which i can purchase a good battery.
Thank you.
07-29-2025 08:55 AM
Hi @VGirfan
The model depends on the graphics card that the laptop has, the part numbers are as follows use that part number in a search engine to find a reseller. Try to buy original batteries, they have the HP logo stamped on the battery.
4 cell, 70 Whr for use in models with GeForce RTX 3050 or 3050 Ti graphics M39179-005
3 cell, 52 Whr for use in models with GeForce GTX 1650 and GeForce RX 6500M graphics L84394-005
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.